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DMC service

Ground handling tour operators can verify, not just trust

You keep the client relationship and your agency's branding. We run the ground programme — arrival to departure — across Uttar Pradesh, Madhya Pradesh and Odisha, with a written record at every step and one contact throughout if anything goes wrong.

Scope of service

  • 01 Railway and airport meet-and-greet with identified staff
  • 02 Inter-city transfers timed to real road and rail conditions
  • 03 Hotel check-in supervision and rooming-list management
  • 04 Licensed guides matched to language and subject
  • 05 Daily reconfirmation of next-day services
  • 06 Incident handling with a defined escalation chain
Workflow

How this service runs

The same clear steps on every file — so your office always knows what happens next.

  1. 01

    File handover

    rooming lists, travel details and special requests received against checklist

  2. 02

    Pre-arrival audit

    every service reconfirmed and gaps flagged before the guest arrives

  3. 03

    Operation

    daily movement control, with updates sent to your office before you have to ask

  4. 04

    Reporting

    service records and exceptions documented at file closure

What you can expect

  • Named file owner across the full itinerary
  • Written reconfirmations before each operating day
  • Transparent incident reporting

What this is not

  • Air and rail ticketing — we advise, your office books
  • Direct-to-traveller sales — we only work through your agency
Why partners trust this service

Files fail on small gaps — a transfer misquoted by an hour, a guide without the right language. Our checklists exist because we have seen where programmes break.

Where we run it

Regions covered by this service

Regional DMC

Uttar Pradesh

Varanasi, Agra, Lucknow, Ayodhya and Prayagraj — spiritual and heritage routes with dense trade demand and complex city logistics we manage every season.

Regional DMC

Madhya Pradesh

Khajuraho, Orchha, Gwalior and the central Indian tiger reserves — long road stages that reward careful routing and honest timing.

Regional DMC

Odisha

Bhubaneswar's temples, Puri and Konark, Chilika Lake and living craft villages — an under-operated coast we know first-hand.

FAQ

Questions partners ask about this service

What does ground handling include per file?

Meet-and-greet, transfers, hotel supervision, guides, daily reconfirmations and incident handling — each documented against your file reference.

How do you report during an inbound file?

Your office receives regular updates at agreed checkpoints, plus an immediate report if anything goes off plan.

How do you report during a ground handling file?

Your office receives regular updates at agreed checkpoints, plus an immediate report if anything goes off plan.

Put this service on your next file

Send us your requirement — route, dates, number of people and category — and get a private trade quote from a named contact.